Shipping Policy

Thank you for shopping with Borges B Lab. We are committed to preparing your order with care and delivering it as quickly as possible.

Order Processing

All orders are processed within 5 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

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Shipping Times

Delivery times vary depending on your shipping destination and the carrier selected at checkout.

Please note that shipping estimates are provided by the carrier and are not guaranteed.

During holidays, promotional events, periods of high order volume, severe weather, or other unforeseen circumstances, processing and shipping times may be longer than expected.

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Shipping Delays

While we work hard to ship every order promptly, Borges B Lab is not responsible for delays caused by shipping carriers, weather conditions, customs processing, natural disasters, or other events beyond our control.

We appreciate your patience and understanding should these situations occur.

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Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Borges B Lab is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your shipping information, please contact us immediately at bblab@gmail.com. While we will do our best to assist, we cannot guarantee changes once an order has entered processing.

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Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at bblab@gmail.com.

We will work with the shipping carrier to investigate the issue and determine the best possible resolution.

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Contact Us

If you have any questions regarding your shipment, please contact our support team:

Email: bblab@gmail.com